Game update for Video Bingo Deluxe: Monster Mansion

We apologize if you recently encountered an issue with Video Bingo Deluxe: Monster Mansion. After temporarily taking the game down, we’ve resolved the issue.

The game is now back up and running, but please note that progression for all players had to be reset. We’re so sorry for the inconvenience.

The good news is that you will keep any Tokens you earned from your previous progress, and can now earn more Tokens when you play again.

All your prior Spooky Sweeps entries will still be included in the final drawing at the end of the month.

18 thoughts on “Game update for Video Bingo Deluxe: Monster Mansion

      • Nope! I have a link in the all games section but it just keeps returning to that same page. The link from myGSN just goe back there too.

        • I’m sorry you’re still having difficulties. If you have not already, please contact Player Services for assistance so they can investigate. To contact them click on GSN Help at the top of the main http://www.gsn.com page, then look for the green “contact support” button at the top of the help page. I’d recommend logging into your player name before contacting them so there is a record from your account you can access later if need be.

        • I’m sorry you’re having difficulties. If you have not already, please contact Player Services for assistance so they can investigate. To contact them click on GSN Help at the top of the main http://www.gsn.com page, then look for the green “contact support” button at the top of the help page. I’d recommend logging into your player name before contacting them so there is a record from your account you can access later if need be.

  1. Hi Angel,
    When are the winners notified of a winning bid in the weekly $25 Amazon auction ? I know that the winners are not posted until 2-3 weeks after the auction ends, but are the email notifications done sooner ?

    • I’m sorry you’re having difficulties. If you have not already, please contact Player Services for assistance so they can investigate. To contact them click on GSN Help at the top of the main http://www.gsn.com page, then look for the green “contact support” button at the top of the help page. I’d recommend logging into your player name before contacting them so there is a record from your account you can access later if need be.

  2. Where is the letter “T” oodleectible to add to the rest of the alphabet ? It’s been awhile that the “S” was there then they took that down and no letter “T” yet. After this long I hope they haven’t stopped. Thanks for your help in this matter.

    • I’m sorry you’re having difficulties. If you have not already, please contact Player Services for assistance so they can investigate. To contact them click on GSN Help at the top of the main http://www.gsn.com page, then look for the green “contact support” button at the top of the help page. I’d recommend logging into your player name before contacting them so there is a record from your account you can access later if need be.

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