Status: Resolved. The games are working correctly. Thank you again!
Our web team is investigating a technical difficulty with a few of our games, including Deuces Wild. Hopefully it will be resolved soon. Thank you for your patience!
Player News
Status: Resolved. The games are working correctly. Thank you again!
Our web team is investigating a technical difficulty with a few of our games, including Deuces Wild. Hopefully it will be resolved soon. Thank you for your patience!
It’s back up for me…tell the team thanks for the quick fix!
Will do! 🙂
Love the cat up a tree! 🙂
Don’t technical difficulties feel just the way that looks? lol
The Poker game would not load for me this evening. Hours after the claimed fix. It worked fine last night.
Thanks
Hi Paul, the game was working correctly. Sometimes it helps to clear cache, or try a different browser.
Deuces wild is loading but bet is 0, and can’t be changed.
I’m sorry Sandy, we’re showing no issues with the game. Have you tried with a different browser?
Great cat pic! Thanks for the info! 🙂
Dear Angel,
The DVD of the week is not showing up in the the list of prizes in the prize center.
Can you please fix this?
I’m sorry that we’ve taken down books & DVDs from the Prize Center. These prizes did not do well when they were listed mikesip.myp.
Ugh! that frustrates me. The book of the week was the only thing I spent my oodles on. You can’t convince me that coupons and collection box decorations do better than books.
I’m sorry you’re disappointed. I’m not sure what they all look at, but book redemptions were very low.
duces wild is still not working
Hi Thomas it is working. You may want to try clearing cache, or try another browser.
The 100.00 restaurant gift card auctions must not have been doing well either. Any chance they will be back on a regular basis?
I’m not sure Chris, I think they rotate them off and on throughout the year, so we may see them again.
The casino games are still not working properly. I am getting the flower sometimes when the games come up. Get the “not loading” even after I’m playing the game. Also get the “fiddlesticks” message. Also get that gsn is not responding – return to webpage. It does not return you to the webpage, but knocks you out and you have to start over. All times you lose what tokens you have earned. Very frustrating!!!!
I’m sorry you’re having difficulties. If you have not already, please contact Player Services for assistance so they can investigate. To contact them click on GSN Help at the top of the main http://www.gsn.com page, then look for the green “contact support” button at the top of the help page. I’d recommend logging into your player name before contacting them so there is a record from your account you can access later if need be.
I have contacted player services several times. They say the same to all who are having problems. This has been going on for several months. I’ve had my internet connection checked by AT&T – no problems. Don’t know what else to do.
I’m sorry stretch41, I don’t know what you can try either. It’s working fine for most people, so there must be a OS/browser combination or firewall, etc. that’s blocking.
Hi having same problems as strech41 games not working well lose to manny tokens hope it can be fixed soon. Thank you Mary
I am having the same problems as stretch41 and mary.This has been going on for month.
The problems I am having is getting a flower when I am playing the casino games.I get messages that say this is not loading when I am playing the games. Losing tokens when I am knocked out of a games.
hi played games but no birthday gift given to me
Hi donna714878, happy birthday! We don’t give birthday gifts on GSN.com though.
Hi Angel it not my birthday. I played Bingo Bash on Tuesday and Wednesday and it said come back today for another gift when you played. I played but did not receive a gift. Bingo Bash Fall game
I apologize, I misunderstood. Bingo Bash has it’s own support area. Please look for the Help / FAQ button once the game has loaded. From there you can fill out a contact support form. You can also reach out directly to Bingo Bash support by emailing support@bitrhymes.com