Video Bingo: Liberty Launch Token Crediting Issue Resolved!

We’ve identified and fixed an issue within our Video Bingo: Liberty Launch game. Players were not immediately receiving credit for completing the fireworks mini-game. This has been addressed, and players will now receive credit for the completion of the parts of the mini game.

If you haven’t played Video Bingo: Liberty Launch since the fix was implemented, please log into your account and open the game to “initiate” your credit (250K, 500K, 1 Million, depending on how much of the mini-game you’ve completed). To verify that the credits have taken place, please review your Token History by clicking the “My Tokens Balance” box located on the bottom of all pages. The transaction will be appear as “Win”.

If you have any questions or other issues, please contact our Player Services team by locating the GSN Help link at the top of all pages.

Update: Recent Casino Game Issues

Over the weekend, some players experienced difficulties playing our casino games. We are very sorry for the inconvenience. The technical issues are fixed.

If you are still unable to play, below are general instructions on how to clear your browser and Flash player cache. Please note that the instructions may vary based on your specific browser version.

Internet Explorer:

  1. Open Internet Explorer
  2. Click Tools in the menu bar or click on the Gear icon in the upper right-hand corner of the window
  3. Click Internet Options
  4. Click the Delete… button under the “Browsing History” section
  5. Check “Temporary Internet files and website files” and “Cookies and website data” (check or check off other options if you choose)
  6. Click the Delete button (this could take a while if you have a lot of files and history)
  7. Click OK to close window
  8. Exit and re-launch the browser


  1. Open Firefox
  2. Click the Firefox tab (in orange) in the top left-hand corner of the window
  3. Click Options
  4. Click Privacy tab
  5. Click Clear your recent history link
  6. Check “Cookies” and “Cache”
  7. Click Clear Now (this could take a while if you have a lot of files and history)
  8. Click OK to close window
  9. Exit and re-launch the browser


  1. Open Chrome
  2. Click the 3 horizontal lines icon in the upper right-hand corner of the window
  3. Click Settings
  4. Click History
  5. Click “Clear browsing data…”
  6. Check “Cookies and other site and plug-in data” and “Cached images and files” (check or check off other options if you choose)
  7. Click Clear browsing data
  8. Close tab
  9. Exit and re-launch the browser


  1. Open Safari
  2. From your Safari menu bar click Safari > Preferences > the Advanced tab
  3. Click Show Develop menu in menu bar
  4. Now from the menu bar click Develop >  Empty Caches

Lastly, to clear your Flash player cache please visit Adobe’s site:


Congrats to GSNAngel for Her “Freddie” Award!

385449_10150448318549887_605836551_nToday GSN Games recognized GSNAngel for her fantastic work over the holidays as’s Community Manager by awarding her the coveted “Freddie” award, named after famed lead singer Freddie Mercury from Queen.

Coincidentally, and unbeknownst to the rest of the company (including those who chose to award her), today is also Community Manager Appreciation Day! The timing couldn’t be more perfect. Continue reading

Oodletorial: On Calling Bingo and Bingo Calling

I love the new Mondo Bingo. I like the various speeds, I like the 10 cards, I like the feeling you get when you’re playing a particularly good game and you start collecting Bingos because you know that means you’ll get those extra balls.

I also like the caller’s voice. It’s full of energy, emotes fun, and comes across clear. Continue reading